What to believe.

Been a solid LogTen customer for 5+ years. No longer a happy client.

They say this new model and pricing is it and you will get all the updates for free. This is not the first time they made claims and then backed away to do something completely different after they have your money.

Only a couple years ago they brought out a new release (LogTen 6) with a multitude of new features advertised the biggest being iCloud syncing. Many of us bought the program due to this. Only to realize that the iCloud sync didn’t work. From Coradines website on Sept 22, 2011 "One of the most important features of the latest version of LogTen Pro is the integration of Apple’s iCloud.” iCloud sync didn’t work until 6.5 and was announced January 23, 2014.

They suckered us all into paying for LogTen 6 with the top announcement being iCloud syncing, which it did not support for 16 months after we purchased it. If you don’t believe me look at Coradines Blog on their website all the dates and posts are on there.

Then when the latest Apple upgrade happened a bunch of features (Cloud sync) no longer worked and bugs where introduced. Coradine said they will no longer update LogTen 6 to be compatable with the new Apple upgrade. This only 8 months after they came through on the promise made 16 months before inwhich iCloud would be supported. So we only got what we paid for 16 months after we purchased it and it only worked for 8 months, thats only 33% of the time that LogTen 6 was released and working.

Not to meantion on September 17th Apple released iOS 8. On October 13th Coradine admitted that a bunch of features didn’t work on that update either and that bugs where introduced including one that erased some of your data from all of your flights. Coradine refuses to fix this with an update and says if we want it to work again we have to pay again for X which was release 1 month after the bugs where introduced.

Good customer service, your right they answer your emails quickly but refuse to do anything about the problems. Not good customer service in my mind.

Yowyowyiwytz about LogTen Pilot Log, v7.0.1